Conference – Nonprofits Online ’98:

Working the Web, Transforming the Sector

Marriott Crystal Gateway Arlington, Va.,  January 30, 1998

(I created this session/page below for a conference that took place in January
of 1998, so expect links on it to have changed or be unreachable)

Hawking Your Message in the Virtual Marketplace:
Using the Web as a Marketing Tool
This presentation can be found at http://www.ericward.com/speaking/npodc/private.html

Session created and presented by Eric Ward – EricWard.com
Content Publicity & Link Building Strategies since 1994


During this presentation, we will cover the following topics…

–  Holistic Link Building and Site Promotion – finding the right resources to publicize/increase
awareness of your Web site content

–  Appropriate methods for leveraging the search engines today

–  Link building for Non profits : special opportunities exist just for you

–  Press-seeking for Web site launches & events

–  Third parties & automated submission engines – help or hurt?

–  Maintaining your online presence over time – see beyond the URL
Prep Work: Getting ready for site promotion

Whether you are link building for your own site or for multiple sites for your clients, you will want to create a text file that contains your key Web site information. This file can be created in any Word processor or other program that allows you to easily cut-and-paste into submission forms. Some submission software and services will store this information for you. More on that later.

      1).

Company Name

      2).

Company Address

      3).

Company Phone / Fax

      4).

Title

      of your Web site

 

      5).

URL

      of your Web site’s homepage, and the URLs for the key sub pages as well

 

      6).

Contact Person

      Name

 

      7).

E-mail Addrsss

      for that person

 

      8).

PHONE #

      9).

Keywords

      for your Web site – discuss…

 

      10).

Category

      headings for your site

 

      11).

15, 25, 50,

      and

70 WORD

      description of your Web site

 

      12).

A list of the special technical features

      (Java, Shockwave, VRML), with URLs

 

      13).

News Release

    for sending to the Internet Media folks

Once we have this file ready, we can begin some URL submissions,
and we have our first major decision to make:

Q?

      …For the search engines and directory submissions, do we…

1). Do it yourself, manually, one submission at a time
2). Do it yourself, using an autosubmission tool
3). Outsource the task to a third party who uses an autosubmission tool
4). Outsource the task to a third party who will do it manually

A: #1     For now, let’s go on the assumption that we are going the
              do-it-yourself route.

Why?

      My experience has been that submissions to hundreds of

untargeted
general directories and search engines

      *DOES NOT* automatically

 

      result in regular high traffic at your site, and there is no correlation

 

      between numbers of search engines submitted to and traffic generated.

What the heck does that mean in human terms?

More submissions is not automatically better.

      Since a good portion your site’s traffic will come from the biggest 10-15 general search

 

      engines and directories, you should be sure to submit your URL to them, and then get

 

      more focused and topic specific, submitting to resources that make sense for your site only.

 

Finding Link Building Resources To Promote Your Site, Online and Offline

Remember that your Web site’s homepage is not the only page you have to promote, and

 

is not the only page othewrs can link to. There may well be features within your site that also

 

offer opportunities for promotion and links. The classic example is the mailing list. More later.

 

 
Online promotion outlets for the overall site should include…

 

 

Announce Sites –

       High end example:Netscape’s What’s Newhttp://guide.netscape.com/guide/whats_new.html

Other examples: What’s New Too , WhatsNew.Com

       To find others, look at Yahoo’s list of announcement sites & services

http://www.yahoo.com/Computers_and_Internet/Internet/World_Wide_Web/Searching_the_Web/Indices_to_Web_Documents/What_s_New/

Search Engines –

“The Big Seven” Infoseek, AltaVista, Lycos , Webcrawler, Excite, HotBot, OpenText       Others: PlanetSearch , NorthernLight , Anzers(AU/US)
To find others, look at Yahoo list of Search Engines

http://www.yahoo.com/Computers_and_Internet/Internet/World_Wide_Web/Searching_the_Web/Search_Engines/

Directories –

Examples include: Yahoo, Magellan, MiningCo, Encyclopedia Brittanica Online
To find others, start at Yahoo’s Directory List.

(Note: Over time my hunch is that there will be hundreds of attempts made to create web

 

directories, but the best ones will always be those that are highly focused on a specific

 

topic and created by a person/organization that knows that topic best)

Web-Zines –

Examples include: WebVantage, Netsurfer Digest       To find others, start at a good Web-Zine directory like The ZineRack (http://www.zinerack.com) and do a search

 

 

E-Zines/E-newsletters –

Examples include: Cowles Media Central Digest       To find others, start at John Labovitz’s E-ZINE-LIST ( http://www.meer.net/~johnl/e-zine-list/ )

 

 

Mailing Lists / Newsletters –
Examples include: Net-Happenings,

To find others, start at either of the below, each of which has thousands by subject
PAML– P-ublically A-ccessable M-ailing L-ists http://www.neosoft.com/internet/paml/
The Liszt – http://www.liszt.com/
Yahoo Newsletter Section — http://www.yahoo.com/Computers_and_Internet/Internet/Newsletters/

Special Selection Sites –
Examples include: Cool Site Of The Day, WebScout

There are literally hundreds of “site of the day” awards sites, and
they vary tremendously in their value. To find others, start at (you guessed it)       http://www.yahoo.com/Computers_and_Internet/Internet/World_Wide_W eb/
Best_of_the_Web/Sites_of_the___/     |     A service not worth the money? (x)

Web News Services –
Examples include: WIRED News, InternetNews.com, Newslinx, Internet-Watch

USENET Newsgroups –
A dying resource? Migrating to moderated mailing lists

Newsgroups often have just the niche you’d like to reach, however not all accept blatant
commercial posts. Also, the specific groups available will vary by service provider.
The best way to approach them? Begin by reading the newsgroup charters, and
by actually participating…
Usenet Charters- http://www.lib.ox.ac.uk/internet/news/faq/by_group.index.html
OFF-LINE Awareness Building –

Off-line isn’t always offline. Print publications now typically have an
online counterpart, with different or more frequently updated content

Print Magazines focusing on the Internet – Internet WORLD, Web Magazine
Books & Book/CD Rom combo’s – Rough Guides To The Internet
Other Guides, Encyclopedias, etc. – Yahoo Unplugged

Do newspapers, TV and radio stations really care?

Next, and just as important as ALL of the above categories are…
Subject specific link building

What is the subject of your Web site? The chances are very good there are specialized directories and other net-based resources that someone or some group has created just to help people locate sites in that subject area.

An example for non-profit groups is GuideStar

An excellent place to look for others is DirectoryGuide which lists about 400 directories and search engines in 15 categories

Appropriate methods for leveraging the search engines today…

The secret battle for number 1…

Every search engine has its own quirks and ranks search results differently.
The key point is that a search engine visits your site and indexes its content,
based on a criteria  that is a little different for each search engine.

The primary areas they look at are:
- Title tag
- Meta Keyword Tags
- First paragraph of text
- Total word occurences

The absolute best possible tutorial on how the search engines work
is produced by Danny Sullivan, and is called SearchEngineLand

Beyond that, the best way to learn about these things is at the
actual search engines specification/help pages:

AltaVista [ http://www.altavista.digital.com/av/content/addurl.htmhelp ]
Excite –     [ http://www.excite.com/Info/listing.html ]
HotBot –   [ http://www.hotbot.com/addurl.html ]
Scoring explanation – [ http://help.hotbot.com/faq/score.html ]
Infoseek   Ranking & Submission Help – [ http://www.infoseek.com/Help?sv=IS&lk=noframes&pg=meta_tag.html ]
Lycos –     [ http://www.lycos.com/help.html ]
WebCrawler – FAQ page [ http://www.webcrawler.com/WebCrawler/Help/FAQ.html ]
OpenText – FAQ page [ http://index.opentext.net/main/faq.html ]

My rule:Study, Adjust, Submit. It’s Miller Time… A little present just for NPO folks…

Ethical and Unethical Search Engine Strategies

Unethical:
Keyword Stacking, Spamdexing, Fontmatching, Title Packing,
Keyword Gateways, Page Replication, Metajacking

How a search engine can become your worst enemy:
Infoseek and the 7, 3 word limit
Special opportunities exist just for non-profits

1). Many Web sites have an inventory of banner ads they donate to
     non-profit organizations

The SwitchBoard
http://www.switchboard.com/faq_about.htm#ABOUT_BANNER

2). If you don’t have any banner ads, some companies will make them
      for you for free.

LinkMedia list

http://www.linkmedia.com/network/helpers.htm

3). Some banner exchange services donate space to non-profit organizations

      LinkMedia

http://www.linkmedia.com/network/progress.htm

4). Some online companies have free programs that generate donations
      to non-profit groups

      EyeGive
http://www.eyegive.com

5). Spree.com helps non-profit organizations build e-commerce enabled stores
      for free, and split the proceeds with you.
http://www.spree.com
Press-Seeking For A Web Launch Or Web-Based Event

A whole new opportunity, and paradigm

A new genre of media and editorial publications & contacts

Standard services like PRNewswire must be augmented to reach the right online media contacts

Make sure you find the right editors for your your subject

Subtleties of the Email News-release

Understand the differences between the many Email news-release services –

For Web site launches, events, and Web products, a service like URLwire
Using Automatic & Commercial Services For URL Submissions

A number of services exist, both free and fee-based, that can submit your site
to many Search Engines at once.

There is a crucial difference that needs to be understood

Automatic- done by a machine, software, and scripts
Individual- submissions performed by a human. Both have pros and cons.
2 key points to remember about such automated services:

1). You are using the auto-submitter’s submission form, not the actual search engine’s form. This means that you are depending on whoever created the automatic submitter to create a perfect “mirror image” of the “real” submission form for every search engine. My experience has proven to me that they fail more often than they work.

2). They completely miss most powerful outlets that you need to be reaching, because they only submit to the the most basic and “automate-able” outlets. They totally miss the “people” outlets.

After 4 years of experience making submissions individually, and hearing the horror stories from clients who tried to use an automated tool and had terrible results, I do not recommend the use of “auto-submission” services.  If you do choose to use an automated tool, I feel that Scott Bannister’s “Submit-It” (Web or New Desktop Software) will cause you the least pain and suffering.

Note however, that these services themselves hedge and disclaim.

Submit-it disclaimer

One last thought on the human factor and missed opportunites

Some personal observations and recommendations for maintaining your presence over time…

    Search engines and directories represent just one part of the awareness-building process. Search engines and directories are a good starting point, but you are missing an enormous number of other resources if they are all you submit to. What I recommend you do is accept that YOU must WORK at it regularly, even if you do outsource parts of the process to a third party service.

Holistic Promotion:

      Your site can be more than just its homepage URL. Make it a destination with a sense of purpose.

Do you offer a mailing list? Promote it. http://www.listex.com/

Do you offer a search engine for a particular industry or niche? Promote it. http://www.search.com

Do you offer audio or video? Promote them. http://www.mojoe.com/mojoe/mojoe.html

Do you feature daily or weekly news about a particular industry? Promote this feature. http://pppp.net/links/news/
An outstanding service you should consider to make your site a news center for your industry is WiseWire.com.

Do you offer a Web or Email “zine”? Promote it. http://www.zinerack.com

Do you offer content relevant outside the U.S.? Promote it.
http://www.lifestyle.co.uk/cc.htm

Consider using full time help, possibly via internships.
About outsourcing…

Outsourcing Link Building or other awareness-building activities to a third party makes sense if you have few staff and if your time is at a premium.

***  If you do outsource, never select a service based only on the number of submissions they make for you, because numbers are meaningless. Why? Because not all submission sites are equal in their value, and some submission sites aren’t legitimate. They are “fronts” for other businesses, and not really in the directory business at all. Anyone can submit your site to 500 of them, but those 500 submissions might be totally worthless, too.

To find some high quality, proven companies that specialize in awareness building for Web sites, use the following:

Paid Promotion Resources
http://www.olympus.net/okeefe/Pubnet/ResPaid.html

When opting for a 3rd party submission service, the cost can vary wildly, depending on who’s doing the submissions and how deeply they are customizing the campaign for your site.   A quality site launch submission campaign should cost about $1,500 or less for a one-time service. For ongoing services, prices are typically negotiable.
Of Interest
Ten Things to ask any Web Site Promotion Company Before Hiring Them http://www.netpost.com/tentoask.html
LinkMoses: Writings on the art and insanity of Web site promotion
http://www.ericward.com/articles